North Texas sees an average of 5 to 10 significant hail events per year, and even a brief hailstorm can cause thousands of dollars in roof damage. Here’s what to do when it happens to your home.
Step 1: Stay Safe and Document
After the storm passes, walk around your property and note any visible damage—dented gutters, cracked siding, or broken windows. Take photos with your phone. Do not climb on your roof; leave that to a professional inspector.
Step 2: Call a Reputable Local Roofer
Contact a locally established roofing company for a free storm damage evaluation. A qualified inspector will get on the roof, document hail strikes with photographs, and provide a written assessment of the damage.
Warning: After major storms, out-of-town “storm chasers” flood DFW neighborhoods knocking on doors. These companies may do subpar work and won’t be around to honor warranties. Look for a contractor who has been in the area for years, holds manufacturer certifications, and has a physical local address.
Step 3: File Your Insurance Claim
If your inspector confirms hail damage, file a claim with your homeowner’s insurance. Most policies cover hail damage, but you typically need to file within a specific window (often 1 year). Your roofer should provide:
- Detailed photographic documentation of all damage
- A written scope of necessary repairs
- Willingness to meet with your insurance adjuster on-site
Step 4: The Adjuster Visit
Your insurance company will send an adjuster to inspect the roof. Having your roofer present during this visit is critical—they can point out damage the adjuster might miss and ensure the scope of work covers everything needed for a proper repair.
Step 5: Review and Repair
Once the claim is approved, review the insurance company’s scope with your roofer before work begins. Make sure it covers all necessary repairs, not just the minimum. A reputable roofer will advocate for you if anything is missing.
StazOn Roofing provides free storm damage evaluations and guides DFW homeowners through the entire insurance process. We’ve been a trusted Dallas roofing company since 1980. Schedule your free evaluation or call 214-466-1518.